
Louisville Triple Crown of Running FAQs
Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about the Louisville Triple Crown of Running 5K, 10K & 15K!

LIVE EVENT FAQs
Can I get a refund if I register but don’t run?
Can I add packet mailing after I register?
- Login to your EnMotive account
- Once logged in, click Registrations on the black toolbar on the left
- Click the three dots in the upper right corner of your registration and select ‘View Registration’
- Scroll down and select Packet Mailing and add to your registration
Can someone else pick up my packet for me?
Is there a gear check?
Can I change my swag size?
- Login to your EnMotive account
- Once logged in, click Registrations on the black toolbar on the left
- Click the three dots in the upper right corner of your registration and select ‘View Registration’
- Click edit next to products and make your selection.
What are the AWD (athletes with disabilities) guidelines and event rules?
To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com.
Who should I email for press inquiries?
VIRTUAL EVENT FAQs
Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want between the following dates:
5k – February 26 – April 1
10k – March 11 – April 15
15k – March 25 – April 29
Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.
What items are included with the Louisville Triple Crown of Running Virtual Runs?
When do I need to complete my run?
5k – February 26 – April 1
10k – March 11 – April 15
15k – March 25 – April 29
Once you complete a run, you can log your results online. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by the end of the running periods listed above.
How do I track my distance and time?
How do I log my results?
When will my packet ship?
Do I need to submit results to get a medal?
Do you ship internationally?
*Shipments to Alaska and Hawaii will incur an additional shipping fee.
What do I do if my goodie bag doesn’t fit? Can I swap it?

Contact Us
The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!
For customer service inquiries, contact our team at info@louisvilletriplecrown.com. For press inquiries, contact our team at pr@gannett.com!